5/10/2023 0 Comments Hype pro carbon earbuds![]() We’ve since learned that the rollout is a little more complicated. When Intel announced Arc Alchemist, it put out the idea that cards would be available in the first few months of 2022. By announcing Arc early and pushing it hard in advertising, Intel backed itself into a corner where the options were to either keep delaying Arc Alchemist or underdeliver on its many promises, and it looks like Intel did a little of both. This is another feature we heard about in the middle of 2021 that Intel has yet to provide any satisfying updates on.Įven if Arc Alchemist delivered perfectly on every promise, there’s no doubt that Intel would be an underdog compared to the duopoly between AMD and Nvidia. We’re also waiting on Intel’s XeSS, which was supposed to launch on May 20. Many of the issues with drivers are features Intel promised at launch - things like Smooth Sync and built-in overclocking, neither of which are necessary if the drivers have so many issues in the first place. We learned about Arc Alchemist in the middle of 2021, and Intel has been making promises, like saying over 50 Arc laptop designs would be available in 2022, since then. Unlike Nvidia and AMD, Intel likes to set out its road map early. The news about Intel discovering driver issues from a YouTube video gets at a larger point about Arc Alchemist - Intel overpromised. But driver support is killing Arc right now, as Intel waits for tech press to uncover driver issues that the company should have discovered months earlier. Intel may be doing press spots with channels like Linus Tech Tips and advertising the snot out of Arc Alchemist. There have been previous examples of this, too, such as when a missing line of code resulted in a 100x drop in ray tracing performance on Linux. We’re talking about things that fundamentally break Arc Alchemist. Keep in mind we’re not talking about minor issues, either. Considering that Arc Alchemist GPUs are exclusive to China right now, that presumably means buyers have been dealing with these driver issues for over two months, and yet it took a U.S.-based YouTube video where Gamers Nexus had to track down a GPU that isn’t even available in the states for Intel to address the problems. The GPU that Gamers Nexus tested, the Arc Alchemist A380, was first rolled out on June 15. Intel pins the issues on the Arc Control “installer and how it downloaded unique components after the initial installation.” Basically, Intel says the drivers have a corrupted installation process where “unexpected failures are causing to be unreliable.” Intel knows about the issues and is working on them, but that’s not the main problem here. That’s not to mention the issues Arc Alchemist has faced when it comes to older DirectX versions, as Intel only officially supports DirectX 11 and DirectX 12. ![]() Gamers Nexus found that drivers simply wouldn’t work with some monitors, Intel Smooth Sync would cause visual glitches, and Intel Arc Control would break when overclocking - among dozens of other problems. And frankly, that’s not the issue Intel is facing now. For example, we filed 43 issues with our engineering team from a review of the A380 by Gamers Nexus,” the blog post reads.Īlthough Intel Arc Alchemist doesn’t provide flagship performance, that never seemed like the goal. “We have received frank feedback from press during recent reviews, and we have taken it to heart. It wasn’t until August 19 when Intel’s Lisa Pearce wrote a blog post answering questions about Arc that we learned Intel actually found out about 43 driver issues from the Gamers Nexus video. ![]() YouTube channel Gamers Nexus published a deep dive into Intel’s broken Arc drivers on August 1, following on a series of rumors that Arc’s future was in jeopardy. ![]() Worst We've Tested: Broken Intel Arc GPU Drivers
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